CompactPCI: A Solution for the Next Generation of Computer Telephony Integration (CTI)
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چکیده
Computer telephony integration (CTI) is a term to which many are becoming accustomed. It encompasses an entire industry, devoted to the closer integration of telephony systems with computer-control devices, as well as an everexpanding range of applications. At the forefront of this industry are innovative products, built using hardware able to terminate digital telephony tier 1 (T1) and E1 (T1 European equivalent) trunk interfaces, fax and voice processing resources, voice-over–IP (VoIP) technology, and other standard peripheral devices. Typically, these operate in industrialized chassis housings and act as switches, voice-mail servers, automatic call distributors (ACDs), and nearly any other kind of telco equipment imaginable. The CTI revolution has led to a generation of such equipment, upsetting traditional notions of how telephony networks should be built.
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